Dorothy  Ghiorzo, M.Ed.

If you are not fully satisfied with your purchase, you may request a return or refund within 14 days of delivery, subject to the following conditions: Items must be unused, in original condition, and in original packaging

Proof of purchase is required: Customers are responsible for return shipping costs, unless the item arrived damaged or defective

Damaged or Incorrect Items: If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will gladly provide a replacement or issue a full refund at no additional cost.

Order Cancellations: Orders may be canceled within 24 hours of purchase, provided the order has not yet been processed or shipped.

Processing Refunds: Approved refunds will be processed within 5–10 business days to the original method of payment. Processing times may vary depending on your financial institution.

Please allow additional time for order processing and delivery, as fulfillment timelines may vary depending on the provider, product availability, and shipping destination. Estimated delivery times provided at checkout are approximate and not guaranteed.